Your phones do not stop at 5 pm. Your intake should not either.
DataTech builds a fixed-scope AI support assistant for HVAC and plumbing companies. It answers common questions, captures job details after hours and on busy days, and hands off to your team with a full summary.
Who it is for
Owners of HVAC and plumbing companies who miss calls after hours, on jobs, and on weekends, and who find out about it the next morning, if at all. If your phones roll to voicemail when the team is busy, this offer is built for you.
What it does
- Answers the questions customers ask most: services, service area, hours, and pricing basics you approve
- Captures name, address, problem, and urgency, plus photos or links if the customer offers them
- Routes urgent jobs by your rules, and books or requests a callback in your system
- Hands off to a person on anything outside the approved answers. It escalates, it does not guess.
What is included
- Workflow and answer-source setup with your team
- Build and launch of the assistant
- Testing with your real call and message scenarios before it goes live
- Staff handoff guide and a review at day 30
- Monthly support: monitoring, answer updates, and small fixes, for $500/mo
What is not included
- Dispatch decisions
- Pricing quotes beyond ranges you approve
- Anything in your CRM or field system beyond the agreed connection
$5,000 build + $500/mo support
Fixed scope, stated up front. No discount programs.
Timeline: scoped on the fit call. Most builds launch in 2-3 weeks from kickoff.
Built by a team that runs its own systems
This is built by the same team that runs automation for a Columbus rental portfolio and a certified organic food business: systems that answer customers, route work, and report to owners every week. We use the same approach on DataTech's own intake. You can read those pieces on the proof page.
Next step: a 20-minute fit call
We look at where calls and messages are missed, whether this fixes it, and what it would take. If it is not a fit, we say so on the call.
Prefer to write first? Emailcharlie@datatech.vip or call+1 (614) 725-9599.